Research by the TUC has highlighted that of those who had experienced domestic abuse, over 40% were prevented from getting to work by their abuser, most commonly through physical violence or restraint (72%) followed by threats (68%).
Domestic abuse can negatively affect those being abused while they are at work, as well as workplace colleagues around them. For example:
- An employee can experience domestic abuse while they are at work through threatening phone calls and emails
- An employee may experience abuse when travelling to and from work
- Domestic abuse can affect an employee’s performance, attendance, career prospects and job security
- Colleagues can experience threatening or intimidating behaviour from the perpetrator
However, importantly, the workplace can also be one of the few places that a person experiencing abuse can be separate from their abuser. Therefore, it can be the place where someone can ask for support and access information.
In the case of an emergency 999 immediately
Prioritise safety:
Ask whether they have a safe place to go. Support them to call 999 or a Domestic Abuse Support Service such as Wiltshire – FearFree if they feel unsafe or have no safe place to go to
Employers are not being asked to become specialists in handling domestic abuse, nor should staff take on the role of healthcare workers or counsellors. There is a role for everyone in addressing the stigma, knowing what to look for and encouraging conversations when it is suspected that something is amiss.
Domestic Abuse can take many different forms, including physical violence, sexual violence, emotional or psychological abuse, financial/ economic abuse, and harassment, stalking & digital abuse. It can involve a range of behaviours, such as intimidation, isolation, manipulation, coercion, and threats. Find out more at Domestic Abuse – FearFree.
If you believe that you, or someone else, could be a victim of domestic abuse, there are some early warning signs to look out for in the workplace (a proactive employer should be looking out for these signs more generally without assuming it will be related to domestic abuse). You may notice a colleague:
- Jumping and looking anxious when their mobile rings
- Looking anxiously at texts, and receiving them more often
- Looking tired and withdrawn
- Not engaging socially or never without their partner
- Wearing clothing that covers arms and legs in warmer weather
- Trying to conceal bruises and cuts
- No access to (or no longer has) a mobile or social media
- Increased presenteeism or absence
Every organisation is different, and your approach should reflect the size and structure of your business. Taking simple steps can be incredibly effective in supporting employees. CIPD recommend employers have a clear policy in place on supporting employees experiencing domestic abuse and an effective framework of support. Most importantly though, employees need to be made aware of the policy and how to access support if they need it. CIPD suggests an employer support framework could be made up of four steps:
- Recognise the problem
- Respond appropriately to disclosure
- Provide support
- Refer to the appropriate help
(Source: CIPD)
Establishing a workplace policy and offering specific guidance on domestic abuse are critical to:
- Raise awareness
- Identify responsibilities
- Establish due process to ensure adequate support is provided in the event of a disclosure
- Create a culture where employees feel able to disclose domestic abuse
Employers should make clear what support is available if an employee is experiencing domestic abuse, such as:
- Finding a way to communicate safely, for example by text message if calls are not possible, or a different email address if their email is being monitored by the perpetrator
- Agreeing on a code word or hand signal for someone to use to alert others that they’re experiencing domestic abuse
- Arranging another place they can do their work instead of at home
- Being flexible around working hours
- Time off, for example to attend support appointments
- Helping the person get other appropriate support
(Source: ACAS)
Accessing and remaining in work is vital to earn an income and the security that provides, making social connections and maintaining health and wellbeing. For individuals experiencing domestic abuse, the workplace itself can also be a place of safety and respite from the perpetrator, and a place where they can make the arrangements they need and contacting specialist services.
Good work provides physical and mental health benefits, providing opportunities for employees who are affected by abuse to remain in work can support their wellbeing over the long term.
For employers, domestic abuse can mean a reduction in productivity and staff unexpectedly taking time off work – which can have impact on the wider team and workplace environment. Employers themselves describe how managers and HR often deeply care for the welfare and safety of their members of staff, including the victim themselves and the people they work with. (Source: Workplace support for victims of domestic abuse – GOV.UK (www.gov.uk))
Lost productivity and absence linked to domestic abuse can mean significant economic losses for individuals and employers. Research by Vodafone and KPMG found that UK business lose £316 million in economic output each year as result of work absences related to domestic abuse. (Source: The workplace impacts of domestic violence and abuse, KPMG report for Vodaphone Group, 2019)
At Wiltshire Council we are here to help you and your employees to develop a healthy workplace. Our team can provide support, answer your queries and signpost you to the latest information and guidance.
If you would like to make your workplace a healthier place to work, find out more or meet with us, please contact:
Call: 0300 0034566

Support
In the case of an emergency call 999 immediately
Prioritise safety:
Ask whether they have a safe place to go. Support them to call 999 or a Domestic Abuse Support Service such as Wiltshire – FearFree if they feel unsafe or have no safe place to go to
Always suggest a person contacts their GP if they have any concerns regarding their health
Local services:
- Wiltshire – FearFree – support services for victims of domestic abuse and their families
- 01225 775276 (For support Mon-Fri 9-5)
- 01225 712880 (For support out of hours)
- Safe accommodation provision for male victims of domestic abuse in Wiltshire – professional or self-referrals can be made via Julian House 01380 738006 email [email protected], Mankind 01823 334244 or Male Domestic Abuse Network (professional referrals only) Services Portal – Male Domestic Abuse Network (mdan.org.uk)
- SHOUT service is a free, anonymous 24/7 mental health text messaging service which will not appear on your bill. Text the word SHOUT to 85258 to be connected with a trained volunteer who aim to support individuals to a calm and safe place
National services:
- Getting help for domestic violence and abuse – NHS (www.nhs.uk) – find out how to recognise the signs and where to get help
- Women can call The Freephone National Domestic Abuse Helpline, run by Refuge on 0808 2000 247 for free at any time, day or night.
- Victim Support – call 08 08 16 89 111, 24/7 free confidential 24/7 support line for victims of crime and free 24/7 live chat support in England and Wales. Contact your nearest Support near you – Victim Support
- Galop – call 0800 999 5428 national LGBTQ+ domestic abuse helpline and webchat service
- Women can call the The Freephone National Domestic Abuse Helpline run by Refuge on 0808 2000 247 for free at any time, day or night
- Women’s Aid – domestic abuse support for women and children
- Men can call Men’s Advice Line on 0808 8010 327 (Monday to Friday 10am to 8pm), or visit the webchat at Men’s Advice Line (Wednesday 10am to 11.30am and 2.30pm to 4pm)
- Men can also call ManKind on 0182 3334 244 (Monday to Friday, 10am to 4pm)
- Karma nirvana – 0800 5999 247 (Monday to Friday 9am to 5pm) national helpline for victims of honour based abuse, forced marriage and domestic abuse
- FGM Help & Advice – contact the NSPCC FGM helpline anonymously on 0800 028 3550 if you’re worried that a girl or young woman is at risk or is a victim of FGM or Email: [email protected]
If you are concerned about your behaviour there is support available:
- Wiltshire – FearFree – have a range of programmes to support people who want to change their harmful behaviour
- The Respect Phoneline is an anonymous and confidential helpline for men and women who are harming their partners and families. The helpline also takes calls from partners or ex-partners, friends and relatives who are concerned about perpetrators
See more
Resources
- If you’re worried someone might see you have visited this page, the Women’s Aid website tells you how to cover your tracks online
- MECC Link – is an online signposting tool available to everyone in B&NES, Swindon and Wiltshire to help find out where support can be accessed for health and wellbeing
- Domestic abuse: how to get help – GOV.UK (www.gov.uk) – find out how to get help if you or someone you know is a victim of domestic abuse
- Bright Sky app | Hestia – download the free mobile app from the App Store or Google Play if it is safe for you to do so. It features a UK-wide directory of specialist domestic abuse services, content to help you understand if you or someone else is at risk, information for staying safe on line and further resources and information
- Financial Support Line – Surviving Economic Abuse – the Financial Support Line 0808 1968845 for Victims of Domestic Abuse is run by Money Advice Plus in partnership with Surviving Economic Abuse (SEA). If you are worried you might be experiencing economic abuse or a family member or friend might be, visit the Surviving Economic Abuse website for further information on accessing support
- Wiltshire Together – a free community platform that connects people, charities, community groups and organisations in Wiltshire to their community. You can search for local events, volunteering opportunities, and nearby support
- Managing and supporting employees experiencing domestic abuse | CIPD
- ACAS – advice and signposting to support
- Everyone’s Business | Hestia – free employers advice line is available to any business or organisation in the United Kingdom who would like free guidance and information regarding domestic abuse and how to support employees and colleagues enduring domestic abuse in the workplace
- Employers’ Initiative on Domestic Abuse (EIDA) – provides a legally endorsed template policy for organisations to amend as required. The organisation is free to join
See more
Toolkits
- Domestic Abuse: a toolkit for employers – Guide For Employers (bitc.org.uk) – this toolkit provides practical examples of support and will help your organisation to support your employees and contribute to tackling domestic abuse
- Managing and supporting employees experiencing domestic abuse | CIPD – the aim of this guidance, produced with the Equality and Human Rights Commission, is to encourage more employers to take an active supporting role, which can make a huge difference to employees experiencing domestic abuse and their future, with practical recommendations of how to do that
- Public Sector Toolkits – GOV.UK (www.gov.uk) – The Economic Abuse Toolkit aims to help creditors who are recovering debt to understand, identify and support people who may have experienced or may be experiencing economic abuse. Designed to help the public sector, it may also be useful to other organisations and businesses
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Learning and Development
- Making Every Contact Count (MECC) is about making the most of every opportunity you have with the people you come into contact with. MECC is a reflective skills-based free training opportunity that encourages a different way of interacting to address health and wellbeing issues. Course and booking information can be found at https://www.theenterprisenetwork.co.uk/wp-content/uploads/2025/06/MECC-training-dates-2025-July-Nov-1.pdf
- Training & Resources – Alpha Vesta – see the public training catalogue for a range of public awareness and training sessions which are aimed at ‘embedding culture and building understanding’ around domestic abuse and its impact – core courses are free of charge
See more
